Support

Look at the picture and tap the scrambled letters to spell the word in the language you're learning. Tap a letter in your answer to send it back; tap ↻ to clear the whole answer.

See the step-by-step guide, or replay the tutorial in the app: Settings → How to play.

Open Settings (the gear at the top left) and change I speak, My profession or I want to learn. The two languages must be different.

Your progress is saved separately for each language you learn, so switching keeps your old progress.

For now you can choose from the jobs in the menu. Pick the one closest to your work, and write to us which job you'd like added.

Yes, to get new words and pictures. If the connection drops, the app shows a "No internet connection" screen and continues by itself as soon as you're back online.

Your first 10 words are free, so you can see whether the app helps you. They're given once, not every day, and reinstalling the app doesn't give them again.

After that, you unlock your profession with a one-time purchase (US$9.99, or the price shown in your currency). It gives you the most-used workplace words of that profession, My words and the choice of voice. There's no subscription: you pay once and nothing renews.

Each profession is unlocked separately. Change My profession in Settings; when you start playing, the app offers to unlock it. Your progress in the first profession stays.

Payments and refunds are handled by Apple — you can request a refund at reportaproblem.apple.com.

Each profession has its own word list — the common, everyday items of that job, usually a few hundred words. When you've played them all, the app tells you, and you can keep practising them in My words or try another profession. Separately, to protect the service from misuse, at most 100 new pictures are drawn for one person per day — words that already have a picture don't count, and normal learning stays far below this. If you ever reach it, you get words that already have pictures, or you can try again later; it resets every day.

Open Settings → Purchases → Restore purchases. Make sure you're signed in with the same Apple Account you used to buy it.

Check these, in order:

1. Settings → Daily reminder: "Remind me every day" is on and the time is right.
2. If you see "Notifications are off for LearnScramble", tap Open Settings and allow notifications.
3. The reminder is skipped on days you've already played before that time — that's on purpose.
4. Reminders are planned a week ahead each time you open the app. If you don't open it for more than a week, they stop until you open it again.

In Settings → Audio set the speech speed and tap Try it to listen. Once a profession is unlocked you can also choose the voice for each language.

More and better voices can be downloaded for free on your iPhone: Settings → Accessibility → Spoken Content → Voices.

The word plays even when your iPhone is on silent, because you asked to hear it (the game's other sounds follow the silent switch). Check that the volume is up — press the volume buttons while the word is playing. If one language is silent, download a voice for it (see the question above).

On the start screen, open Pronunciation test, pick your profession and tap Practise pronunciation. Tap a word, then Tap to speak and say the word shown under the picture. You have 3 tries. A word counts as right only when you say it right on the first try; the words that needed more tries come first next time. After each word the app says it for you, so you can compare.

To go through all your words in a row, tap Test all at the bottom of the list: after each result the next word comes by itself. Tap ✕ to stop.

It works with every word you've played, including your free words. The ring on the start screen shows how many of your tests were right on the first try.

It doesn't hear me: check that LearnScramble may use the microphone and speech recognition in iOS Settings → Privacy & Security, speak at a normal volume close to the iPhone, and keep the room quiet. Speech recognition can occasionally mishear a word — that's not your fault.

On the start screen, open Listening test, pick your profession and tap Practise listening. Tap a word, then the speaker: you hear the word and see four pictures from your profession. Tap the one that matches. Your first tap counts — right turns green; wrong turns red and shows the right one in green. Then you see the word and its translation. The words you missed come first next time.

Tap Test all to go through every word: each word plays by itself, and after your answer the next one comes. At the end you see how many you got right. Tap ✕ to stop at any time; every answer is already saved.

A profession appears in the listening test once it has at least 4 words with pictures. It works with your free words, needs no microphone and works without internet. The ring on the start screen shows how many of your answers were right. Can't hear the word? See I can't hear the word.

The test uses Apple's speech recognition, which doesn't support every language yet. When you pick such a language, the app tells you on the setup screen and in Settings, and the start screen shows only your vocabulary and the listening test (it doesn't use speech recognition). Everything else works as usual. If Apple adds the language later, the test appears by itself.

No. The microphone is on only while the button shows Listening…. Apple's speech recognition turns what you said into text — on your iPhone or on Apple's servers, depending on your iPhone and language — and the app compares it with the word on your iPhone. We never receive your voice or the text; only your counts (right on the first try / more tries) stay on your iPhone. See the Privacy Policy.

Settings → Progress → Reset progress deletes your answers and saved words (My words) in the language you're learning now. This can't be undone. Other languages are not affected, and unlocked professions stay unlocked.

My words lists every word you've played for your profession, with its picture and how often you got it right and wrong — hardest first. Tap a word to see it big, with its picture, its translation and a speaker to hear it; swipe for the next word. Repeat all plays them again in rounds of 10. Everything is saved on your iPhone, so it works without internet.

A word counts as learned once you've got it right at least twice, and 3 times out of 4. A word you keep missing stops counting as learned until you get it right more often.

Words, translations and pictures are created with AI and may contain mistakes.

Wrong picture: tap the flag in the top corner of the picture and confirm. You get a new picture right away (usually within half a minute) on your iPhone, and we check the report and fix the picture for everyone.

Wrong word or translation: after you've answered a word, tap Wrong word? on the right/wrong screen — or, in My words, tap the flag on a word's picture and choose Wrong word or translation. Type the correct word (and, if you like, why) and tap Send. We check every correction and fix the word for everyone; your own copy changes when we do. You can also write to us.

LearnScramble has no account and doesn't send your progress anywhere: your settings, answers and saved words stay on your iPhone. To delete them all, open Settings → Delete my data: the app deletes everything it stores, including its random sign-in ID, and starts over like a new install. Deleting the app also removes them. Your unlocked professions stay with your Apple Account — get them back with Restore purchases. (The app signs in to our server with a random ID only; Firebase deletes it 30 days after it was created.)

One small record — how many of your 10 free words you've used — is kept in your iPhone's secure storage (Keychain) and stays after the app is deleted, so the free words can't be taken again by reinstalling. Read more in the Privacy Policy.

Write to support@learnscramble.com with "Privacy" in the subject. Our person in charge of privacy answers within 30 days, free of charge. If you're not satisfied, you can also contact the Office of the Privacy Commissioner of Canada, the Commission d'accès à l'information du Québec, or the data protection authority where you live — see Your rights.

Your words and pictures are created by OpenAI's AI, so the app has to send your job, your two languages and the English names of the words you've already practised (so they aren't repeated) to our server, which passes them to OpenAI. We ask before anything is sent, as Apple and privacy law require. Without your agreement the app can't create words. You can read the same explanation any time in Settings → Legal and support, and more in the Privacy Policy.

Usage statistics are off unless you switch them on. Change it any time in Settings → Legal and support → Share usage statistics to help improve the app. Crash and error reports are sent either way, so we can fix problems; they include the two languages you chose, but never your job, the words you practise or your answers.

No. LearnScramble teaches workplace vocabulary. It doesn't replace the safety training at your workplace — always follow the instructions of your employer and safety staff.

iPhone with iOS 18 or later.